We may not be able to accept your order, or part of your order, due to one of the following reasons:
- Authorisation of your payment failed
- Pricing or product description error on the site
If there are any problems with an order, you will be contacted by e-mail.
We make every effort to give accurate descriptions, but unintentional mistakes may occur. For return/refunds please read the Return/Refund Policies.
We strive to deliver goods within the estimated time expectancy, it is usually a shorter waiting time than stated, however delays are occasionally inevitable due to unforeseen factors. Please see Shipping Info for more information.
Your log in details are exclusive to you, are non-transferable, and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your log in details, or become aware of any misuse, you should contact us.
CANCELING AN ORDER:
If you need to cancel your order, you can do so before it is despatched. Orders are normally processed immediately after they've been placed so please contact us as soon as possible.