REFUNDS
Refunds are issued as store credit by default. For other modes of refund, please e-mail me.

I accept refunds excluding shipping fees within 3 days upon your receiving of the items if you are unsatisfied. Does not apply to wholesale lots. Please e-mail me with your problems first. Return postage costs to be borne by the buyer. All items to be returned in unworn original condition.

I refund or repair for free, for broken items received in the mail.

I do not refund for missing unregistered packages. To avoid any mishaps, please purchase registration at an additional S$2.24, and double check your mailing address. Do take advantage of our free registered mail feature for purchases $45.00 & above!

To view store credit, login to My Account > Transactions. It is automatically deducted from your total on your next invoice.


EXCHANGES & RETURNS
Exchanges & returns can be redeemed as store credit.

I accept exchanges within 3 days upon your receipt of goods for any reason. Does not apply to wholesale lots. Return shipping fees to seller are to be borne by buyer, as well as the postage incurred when sending the exchange product to the buyer. All items have to be returned in unworn original condition. I reserve the right to reject any exchanges should the product be deemed in unoriginal condition.

I refund / repair for free / send a replacement if you receive a broken item in the mail. Any refunds will be the price of the broken item only. Please e-mail a photograph first. Depending on the situation I may refund, send a replacement, or repair it for you with a reimbursement for your postage fees when you mail it back to me. 

To view store credit, login to My Account > Transactions. It is automatically deducted from your total on your next invoice.


DAMAGED PACKAGES
If you find the packaging torn apart intentionally (postal theft), please hand it straight to the post office as you have received it, don't open it further and file a complaint to the postal carrier. Unfortunately I can't help you if this ever occurs except to encourage you to purchase registration.


For vintage items please take note that they are mostly pre-owned and may show signs of wear & aging. Crafting, wholesale & clearance lots are sold as is and non-returnable/refundable.